Privacy Policy

Effective: July 2026. This policy explains what information Autism Family Support of Florida collects, how it is used, and the choices you have.

Who we are

Autism Family Support of Florida is a Florida-based education and family-navigation service founded by Jessica Mullis. It helps families of autistic children understand the paperwork, insurance, benefits, and systems involved in getting their child support. You can reach us at the contact address below.

The short version

• We collect only what we need to send you what you asked for and to run the service.
• We do not sell or rent your information to anyone.
• Our services are for parents and caregivers. We do not knowingly collect information from or about a child.
• You can unsubscribe or ask us to delete your information at any time.

What we collect

• When you join the waitlist or newsletter: your email address, and optionally your first name and where you are in your journey. You choose whether to give the optional details.
• If you create an account or make a purchase (membership, courses, toolkits): the information needed to set up your account and process your order. Payments are handled by a third-party payment processor, and we do not store your full card number on our systems.
• When you use the site: basic, privacy-minded analytics (for example, which pages are visited) so we can improve the site. We keep this to what is necessary.
• When you contact us: the information you choose to include in your message.

What we do with it

• Send you the free resource you requested, along with updates and information about the service.
• Set up and run your account, membership, or purchase.
• Respond to your questions and provide the help you asked for.
• Improve the site and our content.

We do not sell or rent your information. We do not use your family's information for anything beyond providing and improving the service.

When we share information

We share information only in these limited situations:

• Service providers who help us run the business, such as our email provider, our website host, and our payment processor. They may access information only to do their work for us, and are expected to keep it confidential.
• When the law requires it, for example to comply with a valid legal request.

We never share your information with data brokers or advertisers for their own marketing.

Your family's information

We treat your family's information, and anything you share about your child, as confidential. You keep ownership of your own documents. We ask that you avoid sending sensitive details about your child unless it is necessary for the help you have requested.

Children's privacy

Our services and this site are intended for parents, caregivers, and other adults, not for children. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Your choices and rights

• Unsubscribe from emails at any time using the link in any message.
• Access, correct, or delete the information we hold about you by contacting us.
• Opt out of non-essential analytics where your browser or our tools allow it.

We will respond to reasonable requests in a reasonable time.

Cookies and analytics

The site may use a small number of cookies or similar tools to make the site work and to understand general usage. We aim to keep this minimal and privacy-friendly, and we do not use them to build advertising profiles.

Data security and retention

We take reasonable steps to protect the information we hold, and we keep it only as long as we need it for the purposes above or as required by law. No method of storage or transmission is perfectly secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy as the service grows. When we do, we will change the date at the top, and significant changes will be noted on this page.

Contact us

Questions about this policy, or a request about your information, can be sent to the contact address listed on this site. We read every message and will get back to you.

Autism Family Support of Florida provides education, guidance, and preparation only. It is not a law firm, a medical or clinical provider, or an insurance agent, and nothing here is legal, medical, or insurance advice.